Culture more often than not dictates how a person will thrive in a different setting or place. Or how they will affect a person’s perception of another person. Cultural conflicts usually are one of the reasons for disruption within a company. It can cause misunderstandings and misconceptions. As a result it can make it more difficult to explore and find integrative, or value-creating, alternatives.
How Does Hiring A Filipino Staff With A Very Diverse Culture Work For Your Advantage?
The Philippines has a remarkable history. You could say that it is a cultural melting pot that makes Filipinos adaptable. How is the Philippines a cultural melting pot? And how is this relevant in considering a Philippine-based outsourcing partner?
The Philippines even before it was colonized by the western world, various races have been occupying and trading with the archipelago. *This is due to the migration theory that brought the Aetas, the first settlers, to the Indonesians, and the Malay’s that have a form of governance. The Chinese, Arabs and Southeast Asians have been trading with the islanders before even the Europeans came. *Even then, the Filipinos are known to be hospitable. Numerous merchants from the surrounding countries come to the Philippines to trade goods and hire skills. The pre-colonial Filipinos are already known to be talented that people from other countries sought them. Then the Spaniards came and stayed for 350 years or so, then the Americans and a brief occupation of the Japanese. They left behind some of their culture and the Filipinos integrated it with their own. Even with the western affinity of the country, the Philippine culture managed to stay as conservative over time. Be that as may, the Philippines is still the top choice for outsourcing.
What are the cultural traits of Filipinos that are advantageous for you?
Hospitality
Filipinos are known for being hospitable. They enjoy giving warm welcome to anyone they meet. This trait is good for building a good rapport with clients. And with high English proficiency, this trait is effectively communicated. For instance, in outsourcing Insurance brokers, Filipino hospitality is a great trait in making sure prospects turn into customers. And this hospitality is needed for top-notch customer service.
Respect
Respect is deeply ingrained in Filipinos. You will seldom see Filipinos acting inappropriately in the workplace. This, in turn, keeps them from addressing senior colleagues, and bosses in their first names no matter how insistent they are. They will always use “sir”, “ma’am”, “mister” and “miss” when talking to their superiors even with customers.
“Bayanihan”
What is “Bayanihan”? This is a sense of community that brings Filipinos close. This is a culture where helping others is innate with every Filipino. Helping others without expecting in return makes the Filipinos easy to ask favors. And more often than not, this is literally taken advantage of by some people. This culture makes the job easier and efficiently done. This is why an offshore team from the Philippines is the best option as you can be assured that every project you give them is done in their utmost capacity to help you in your business needs.
Resilience
*In times of calamities and catastrophes, Filipinos always manage to rise above the challenge. Instead of wallowing, they manage to pick themselves up and smile. This quality is also evident in the workplace. Filipinos are equally able to rise to the challenges their employers give them. Your outsourcing staff from the Philippines will deliver and maybe go above and beyond your expectations. Even though this is a great trait, it also can be negative since this too causes Filipinos to be taken advantage of.
Family First Mentality
The family will always be a Filipino’s priority. Thus, this also extends to their colleagues. They treat each other as a family. Your Philippine-based offshore team will work together seamlessly because of this cultural trait. And this will make any job the team undertake much easier to accomplish, and they will, in turn, treat you as their family too and prioritize your project and give the best they can to help you.
All these cultural traits of the Filipinos are what makes outsourcing in the Philippines ideal. These traits are also known all over the world as Filipinos are scattered all around the globe. Your outsourcing business needs are going to be met with on par quality services provided by your offshoring outsourcing partner.
These traits are also instilled in Virtual Colony. As the company name itself already implies, choosing them as your outsourcing partner guarantees that these Filipino core values are present to provide you with the best business help you can get.
*Sources
